Specialist CX (ref. 2445) – Zuid-Holland

Introductie

Fluency in French required!

Organisatie

Information available upon request.

Functie

•    Order Processing: Handle customer orders from receipt to delivery.
•    Order Management: Monitor orders, check availability, credit blocks, and address the issues promptly.
•    Customer Updates: Communicate order status and supply issues, ensuring alignment with policies.
•    Issue Resolution: Manage returns, customer complaints and credit adjustments.
•    Team Collaboration: Serve as a liaison between customers and internal teams for seamless support.
•    Manage customer relationships.

Functie-eisen

•    Bachelor with 3 years of working experience in an international environment, in Customer Experience, Supply Chain and/or Logistics.
•    Fluency in English both spoken and written, and other languages are a plus.
•    Experience in import and export will be preferred in B2B industry.
•    Experience with MS Office (Excel, PowerPoint, Word, etc.).
•    Good SAP knowledge.

Aanbod

The conditions of employment are up to market standards.

Inlichtingen

Varsha Balesar
+31 6 21 25 48 20
varsha.balesar@birdrecruitment.nl

Sollicitatie

Please send us your application online, through our website.

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